Once your order is placed, it will be shipped within 5 business days. 

The MUMAQ hopes that you will be happy with your purchase. However, if you are not satisfied, it is possible to request an exchange or a refund within 30 days of your purchase. To be eligible for an exchange or refund, the item must not have been worn, must be in the same condition as when it was received, and must remain in its original packaging. Masks, clothing, and perishable products cannot be returned.

Customers wishing to return items may do so in person at the Museum's boutique, which is open Tuesday through Sunday, 10:00 a.m. to 5:00 p.m. Alternatively, you can contact us at [email protected] to arrange for a return shipping service, which will be at the buyer's expense.